Keeping Your Customers Engaged During COVID-19

It’s now early June. The UK is still technically in lockdown though some restrictions have now eased. Throughout the month, more restrictions will gradually lift. We are still expecting a second wave; Health Secretary Matt Hancock warned that a second stricter lockdown could still happen. One thing is clear: normality is not “just around theContinue reading “Keeping Your Customers Engaged During COVID-19”

Why COVID-19 Pandemic is the Right Time To Reach Out to Customers

Regardless of what happens next, coronavirus/COVID-19 is here to stay. It’s the new normal, even if a vaccine becomes available in the next year. This lockdown is unprecedented; I’ve never known anything like this and being in my mid-40s, I probably never will again.