Who Had Wildfires, Pandemic, and Mass Protests on their 2020 Bingo Card? (My Year in Review)

When I have looked back on past posts defining my expectations for the year ahead, change seems slight and incremental. Little changed between the January and the December though I’m typically heading in the right direction. But this year, all bets were off. The post from December last year looking forward to 2020 seems likeContinue reading “Who Had Wildfires, Pandemic, and Mass Protests on their 2020 Bingo Card? (My Year in Review)”

Keeping Your Customers Engaged During COVID-19

It’s now early June. The UK is still technically in lockdown though some restrictions have now eased. Throughout the month, more restrictions will gradually lift. We are still expecting a second wave; Health Secretary Matt Hancock warned that a second stricter lockdown could still happen. One thing is clear: normality is not “just around theContinue reading “Keeping Your Customers Engaged During COVID-19”